GENERAL TERMS AND CONDITIONS OF USE FOR THE AODAILAMANH.COM
Terms of Use & Conditions
Effective Date: 24th June 2025
By accessing AodaiLamAnh.com, you agree to the following terms:
1. Products & Services
Our website provides:
- Made-to-measure áo dài tailored per customer request.
- Rental of selected designs for specific durations.
- Nationwide shipping (Vietnam) and international shipping (U.S. & Canada).
2. Rental Policy
- Rental durations range at least 2 days.
- Customers are responsible for returning items on time and in good condition.
- A refundable security deposit may apply.
- Late returns or damage will incur additional charges.
3. Custom Tailoring Terms
- Once measurement and design are confirmed, orders may not be canceled or refunded due to the handmade nature of the product.
- Timelines for production will be communicated upon order confirmation.
4. Intellectual Property
All content on this site (photos, designs, text, logos) belongs to Áo Dài Lâm Anh and may not be copied or used without written permission.
5. Changes to Terms
We may update this policy at any time. Continued use of the Site after updates constitutes acceptance.
Personal Data & Privacy Policy
Updated: 24th June 2025
This Privacy Policy outlines how your personal information is collected, used, and protected when you visit or place orders with AodaiLamAnh.com (the “Site”).
1. Information We Collect
When visiting or shopping through the Site, we may collect:
- Device Information: such as browser type, IP address, time zone, cookies, and how you navigate the Site.
- Order & Account Information: including your name, email, shipping and billing address, phone number, and payment details when making a purchase, placing a rental order, or submitting a custom tailoring request.
This information is collectively referred to as Personal Data.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill orders, including custom tailoring and rentals.
- Manage shipping both domestically (Vietnam) and internationally (U.S. & Canada).
- Contact you regarding order confirmation, measurement details, or service updates.
- Screen orders for fraud or misuse.
- Share updates and offers with your consent.
3. Cookies & Analytics
We may use cookies and similar tracking technologies (e.g. log files, web beacons) to enhance your browsing experience and improve our service. You can adjust cookie settings in your browser.
4. Data Security & Retention
We securely store your data and retain order-related information unless requested to delete by you. We do not sell or share your personal data with third parties for marketing purposes.
5. Your Rights
You have the right to:
- Request a copy or deletion of your personal data.
- Update your preferences or unsubscribe from emails.
- Contact us directly to discuss any privacy concern.
6. Contact
For data or privacy-related inquiries, please contact: [email protected]
